Refund policy

Return & Exchange Policy – Dfinch Fashion

At Dfinch Fashion, every piece is thoughtfully designed and crafted using high-quality rayon fabric. Please read our Return & Exchange Policy carefully before placing an order.

Dispatch Timeline

All orders are processed and dispatched within 2–3 working days from the date of order confirmation.

Return & Exchange Policy

  • We do not offer returns or refunds.
  • Only exchange is available for eligible cases.
  • Exchange requests must be raised within 48 hours of delivery.

Mandatory Unboxing Video

  • Please record a clear unboxing video while opening the package.
  • The video must show the package unopened from start to end.
  • Without an unboxing video, exchange requests will not be accepted.

Product Material

All our dresses are made from 100% rayon fabric, carefully selected for comfort and durability.

Wash & Care Instructions

  • Hand wash separately in cold water
  • Do not machine wash
  • Do not bleach
  • Dry in shade
  • Iron on low heat

Damaged or Incorrect Product

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with the unboxing video and product images for verification.

Final Decision

Dfinch Fashion reserves the right to approve or reject exchange requests after reviewing the submitted evidence.